STORE POLICY
Customer Care
I do my best to respond to customer queries as quickly as possible, but please bear with me as I am also a working mum of twins and the only person working for Supersprogs at the moment.
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If you have any comments, ideas, questions or complaints please email info@supersprogs.com
Privacy & Safety
Your privacy is of the highest importance to our business. We will only ever process your information if we have a lawful basis to do so. The lawful bases we rely on are;
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Contract – This is where we process your information to fulfil a contractual arrangement we have made with you.
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Consent – This is where we have asked you to provide explicit permission to process your data for a particular purpose
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Legitimate Interests - This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way.
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Legal Obligation – This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime or to meet responsible lending criteria
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We use pro's like Google Analytics, Stripe and Wix to give us basic information on how you use our website.
We use third-party banking to verify payment and you'll receive email confirmation of your order.
Wholesale Enquiries
If you're interested in selling Supersprogs products wholesale, please email info@superprogs.com with your contact information and I will reply as soon as I am able.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Stripe
- Bank transfer (by arrangement)