STORE POLICY

Customer Care

I do my best to respond to customer queries as quickly as possible, but please bear with me as I am also a working mum of twins and the only person working for Supersprogs at the moment. 

If you have any comments, ideas, questions or complaints please email info@supersprogs.com

Privacy & Safety

Your privacy is of the highest importance to our business. We will only ever process your information if we have a lawful basis to do so. The lawful bases we rely on are;

  • Contract – This is where we process your information to fulfil a contractual arrangement we have made with you.

  • Consent – This is where we have asked you to provide explicit permission to process your data for a particular purpose

  • Legitimate Interests - This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way.

  • Legal Obligation – This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime or to meet responsible lending criteria

We use pro's like Google Analytics, Stripe and Wix to give us basic information on how you use our website. 

We use third-party banking to verify payment and you'll receive email confirmation of your order.

Wholesale Enquiries

If you're interested in selling Supersprogs products wholesale, please email info@superprogs.com with your contact information and I will reply as soon as I am able. 

 
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Stripe

- Bank transfer (by arrangement)